Laundry

Liquid Detergent levels are not dispensing correctly. Auto Dispense is enable on the Smart Things app. It used to work and now it stopped working. Clothes seem to be getting cleaned but that is because the fabric softener is draining. Which I know it is because I have to refill that container just nView Post

I have this washer and dryer wf50a8600av, how can I mute all sound? I already did the options for 3 seconds and scrolled over to the sound and tapped to off. But it still has sound. It's very loud. Thank you in advanceView Post

Where should the black "Cap Fixer" sit?? Please send a picture, please... ( Wash Machine WW11BGA047AEEE )View Post

Washer suddenly began shaking violently with a banging noise on spin. Tech first thought it was the shocks. After further investigation, the tab/slot where the front counterbalance weight attaches to the plastic outer tub has completely broken/disintegrated. The machine is unusable and we are told tView Post

Hi everyone! I have a brand new Samsung Bespoke washer and dryer set that I've probably used about 4 times now. The dryer has always made this sort of grinding noise and the drum turns, and it looks like online that it might be an issue with the rollers? It also gives off a burning smell when using View Post

Hello, I recently purchased a Samsung washer and dryer, and I'm experiencing issues with the drying performance of the dryer. Even after a full drying cycle, my clothes are not drying effectively. I wanted to reach out to you for assistance in resolving this problem. Are there any specific settings View Post

I have been trying to connect my washer and dryer to app. When I push the SmartCare button, all is see is -: it doesn’t give the option to join the appView Post

Hello everyone! I got my Samsung dryer 8 month ago and now suddenly the heat is not working anymore. I want to mention that I don’t received any error code. I cleaned everything, I reset it and it’s still not working. Did anyone had this issue too?View Post

We just got this dryer and I connected to it but in the app it only says now only monitor functions available. Why is it somthing I did in the app or is it just not supported?View Post

Hello everyone! I’ve been having trouble for about six months with clothes coming out of my washing machine with grey stains on them that I cannot get out. I take good care of my machine and do all the recommended self-cleaning and more. I also stopped using one product at a time to see if it was a View Post

On my WW22K6800AW/A2, I'm performing the self clean, and it says to add liquid bleach to the main compartment, where detergent normally goes. I started pouring the bleach in, but it never filled up. It just kept taking it. Eventually, I just stopped after adding at least a cup or more. Is it supposeView Post

I purchased a washer and matching pedestal, and the metal brackets that connect the washer feet into the pedestal are missing from the packaging. It seems impossible to find these parts!!! Of course the unit is discontinued (which I didn't know before purchasing) making it even more difficult... anyView Post

I have submitted a complaint on July 13th the day after my washing machine exploded, causing damage to my laundry room and my dryer. The washer is dead. Samsung had a repairman come out and tell me it couldn’t be repaired and to get a replacement. I went thru all the proper channels, stayed on hold View Post

I returned an electric dryer back to Samsung unopened and it's been over 10 days and no refund. I keep calling customer service and they all tell me the same story that it's been escalated. I have an escalation ticket and still no refund! My next move is to do a chargeback with my bank!!! Why is SamView Post

The owner's manual for my new dryer says to connect it to the Samsung Smart washer dryer app. I followed the directions and it won't connect. The dryer has the option for downloaded settings for the dryer. I can't get them if I can't connect. I think it's ridiculous that I can't adjust the temperatuView Post

Need to know why my Samsung moisture sensor dryer. Keeps tripping the breaker it just started doing this recently.View Post

I have a Flex Wash machine that’s probably 5 or so years old (model WV60M9900AV) and the plastic tab that clicks in and locks the inner upper door has broken off. It’s just a plastic tab with slight hook on the end and it broke clean in two. So now the upper washer cannot be run at all since it giveView Post

Hi, I just bought my neighbors washing machine listed above and it's missing the liquid detergent container (insert). I am using tide pods directly in the drum for now but would like to switch to liquid as it is less expensive. I have 2 questions: 1. Can I pour liquid directly into the first (left) View Post

Home Depot installed my new washing machine model WW25B6900**. They did not install the liquid detergent guide and the bleach guide, but left it with some other parts on a table in my house. Do I need to install the liquid detergent guide or is it optional?View Post

My new Samsung dryer control knob lights are blinking and no other button is working when I turn it on. The moment I press the start button, the drum starts spinning. Does anyone know what might be happening. It was working fine when i used it first time...:(. Any help or suggestion appreciatedView Post