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Have an out of warranty s60d soundbar. Since may 2026 it's been affected by the intermittent audio cutout issue that has been widely reported here since the release of firmware 1051 (every couple hour it freezes and audio goes out until it reboots). Samsung support refused to acknowledge there is anView Post

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08-31-2026 04:48 AM

My soundbar recently updated and now the audio randomly stops working after a random amount of time, requiring a reboot for it to come back. I'm running it via eARC. No problems with whatever firmware I was running previously. App says firmware 1051.0 but holding the gear icon on the remote seems toView Post

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09-1-2026 08:29 AM

How to downgrade to working firmware version? It seems to be a wide spread problem with this firmware version. The issue can be found all over the net, but I can’t find a solution. So, now the question is how to downgrade to a previous working version?View Post

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08-11-2026 05:18 AM

I’m trying to determine if this is just my unit or a firmware issue. Equipment: HW-Q990F (1100.4) Apple TV 4K (3rd gen) LG C1 Certified Ultra High Speed HDMI cables (multiple tested)I’ve experienced two intermittent issues: Input switching Apple TV is connected directly to HDMI 1 on the Q990F. OccasView Post

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10-29-2026 04:34 PM

Hello my friends: I own this Soundbar: “Samsung HWMS650/ZA (Samsung 3.0 Soundbar). I need to know if the Subwoofer “Samsung SWA W510/ZA” is compatible with my Soundbar. Can I match them both…? Can I connect that Subwoofer to my Soundbar…?View Post

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07-4-2026 01:23 AM

Hi, I have a Samsung soundbar q600a that is connected to the TV via the optical cable, and whenever there is any silence in the audio, the next audio that happens is silent for a second or so.. This is especially noticeable when someone is speaking, as it basically cuts out each first word of a sentView Post

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07-3-2026 09:29 AM

As all other thousand of customers with same issue Mine is completely broken due to firmware update in May 2026 and Samsung customer service (Sweden, customer service is from UK or outsourced to Pakistan I don't know anymore) takes zero responsibility and behaves like idiots. Customer service wants View Post

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09-3-2026 04:40 AM

Despite admins marking posts about he various 1050/1051/1100 firmware updates causing soundbars to cut out randomly as solved, this issue persists even if you try the solutions they’ve posted. I’m still having the problem on my Q990D.View Post

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11-5-2026 02:14 AM

After the update of the firmware the soundbar is cutting sound 20-30 seconds, on display appears Wifi, like it is just restarted, when I called support they said I am the 1st who is complaining about this. Samsung has ruined the soundbar and now not accepting.View Post

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10-11-2026 11:11 PM

Latest firmware update (1100.4) completely broke the rear height channels for DTS:X content in adaptive mode. This problem doesn't exist in other sound modes. There is a test file I usually use for setting up my rears. You can find it here: https://www.reddit.com/r/hometheater/comments/11qqv95/surroView Post

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I bought a Samsung S90F TV, HW-Q990F soundbar and Apple TV 4K gen 2 in February. Everything worked great until last week. One night the soundbar took a long time to shutoff. The next morning the soundbar was no longer detected on the TV’s HDMI 3 port. I tested the TV HDMI eARC port by unplugging theView Post

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06-13-2026 07:08 AM

I have Q930D sound bar it works flawlessly for a year, now after recent update done automatically to firmware 1051 it suddenly drop connection and return the connection after couple of minutes I tried below trouble shooting the problem still exists -sound bar initialization -change input sources (hdView Post

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09-3-2026 04:47 AM

Recently my Samsung TV updated I believe (made me sign back into Samsung on tv). Since then my sound system sounds off. Music low, voices way to loud (horrible for musical movies), bass is not as loud as it used to be even when all the way up. Any one else experience this recently?View Post

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05-21-2026 09:32 PM

I have been reading reports that the new firmware 1050.4 are also damaging people's soundbars similarly to the 1020 fiasco. Have not seen many other reports or information regarding this firmware. Has anyone upgraded successfully without any issues?View Post

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06-21-2026 08:18 PM

Ok so this sound bar is new to me, so I wanted to find out the best way to connect external devices like a cable box and/or gaming system. Currently I have cable box plugged into the HDMI 1 port on the sound bar and the sound bar connected to the TV's arc hdmi port. Is this the correct way? Or is itView Post

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04-30-2026 12:26 AM

Hello, I have a 60" Samsung tv, cable box and a hw-q990f Samsung sound bar. I would like to standardize the high speed hdmi cables that are needed. Anyone have suggestions on what high speed hdmi cables to use? Preferably ones that are $30 or less range but not limited to that pric Thanks, greg H.View Post

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04-29-2026 09:03 PM

I have the Samsung HW-Q930F and recently the sound coming from the soundbar is tinny/crackly and can’t figure out why! I’ve done a factory reset, moved anything that might interfere with it even though when first installed there were no issues. Even back to the factory reset it still has that tinny/View Post

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05-19-2026 07:13 PM

I recently bought the Samsung Soundbar HW-QS700F connect with my Samsung Q60T OLED TV (through eARC HDMI cable) and Apple TV. The question is: If the Apple TV connect to the HDMI port of the TV. Dolby Atmos cannot be detected. Q-Symphony can be selected. If the Apple TV connect to the soundbar HDMI View Post

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04-24-2026 01:00 PM

Been owning the Samsung Q990F ever since it was released. And until recently I started testing personally the SpaceFit Sound PRO feature, while I noticed a cool change of immersion and spatial effects precision and a slight bass boost increased. I also noticed a slight degradation on very fine high View Post

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Hi everyone—my Q800 soundbar has frozen up. The buttons on the unit itself are unresponsive, and the volume display is stuck showing a single value. The physical buttons aren't working at all, though I can still turn the soundbar on and off using the remote control. Has anyone else experienced this,View Post

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08-12-2026 05:57 PM