Original topic:
syncing issue with phone and tablet
(Post creation time:
10-8-2026 01:14 AM
)
312 Views
T
theresalee52
Cosmic Ray
Hello everyone. I have a new problem involving gallery sync. Idk if the new OneDrive policy vs Google Photos has anything to do with my problem.
My tablet and phone are not syncing with each other. This has just occurred as of this week. My phone is missing many photos that are still on the tablet; new photos are only on the phone.
The white sync symbol is missing from all of my gallery folders on my tablet; I have not able to fix this yet. I also had this on the phone, but I was able to fix it on there. Idk if the google photos backup that I was asked to do on the phone the other day had anything to do with this, either; I wasn't asked to do the same on the tablet.
Does anyone know what is going on, please? I don't want to mess this up, of course. I did check all settings in gallery, onedrive, and google photos. I also went to my samsung account itself. I can't manually do this, either, as there are the differences in the current photos.
Thank you for reading.
LongHiker
Galactic Samsung Care Ambassador
10-8-2026 01:20 AM
in
@theresalee52 Checkout the thread https://us.community.samsung.com/t5/Tablets/One-drive-sync-between-devices/td-p/3683615
0 likes
theresalee52
Cosmic Ray
10-8-2026 01:21 AM
in
0 likes
theresalee52
Cosmic Ray
10-8-2026 01:26 AM
in
0 likes
AAbbott
Honored Contributor
10-9-2026 01:34 AM
in
0 likes
theresalee52
Cosmic Ray
10-9-2026 01:54 AM
in
0 likes