Original topic:
ViewFinity S65 Ultra Model number LS34C650TANXGO
(Post creation time:
10-2-2024 10:59 PM
)
15822 Views
G
GingerV
Asteroid
windows is unable to find my built in webcam. I have done all the updates and downloaded the device set up for this model and windows still gives me error code 0xa00f4244 no cameras are attached.
I can't even find the camera in device manager, updated settings for permissions etc. restarted open and close the pop up camera open close camera app, used window's troubleshooter.
I am at my wit's end! please someone help.
Ginger
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Selected Answer
ddaniel51
Red Giant
10-6-2024 06:15 PM
in
You need to connect a USB port from the pc to the monitor. Try using the type B USB cable that came with the monitor.
GingerV
Asteroid
10-6-2024 07:00 PM
in
Well Red Giant, don't I feel silly! It is working now, I guess I was so used to having an All in One. The instructions showed the cable, but said to connect to a laptop!
It is working great, thanks so much for your time and patience.
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ddaniel51
Red Giant
10-2-2024 11:43 PM
in
According to your User Manual:
Connecting to Camera (Supported model: S34C65*V)
1 To use the camera and microphone on the monitor, press at the top of the monitor.
2 Launch the camera app on your PC.
‒ When you want to stop using the monitor camera, press to close the camera app on the
monitor.
The camera turns off automatically, and Windows and applications cannot detect the camera.
‒ If you connect this monitor using a laptop with a built-in camera, the laptop camera is set as the
default camera.
‒ To set the monitor camera as the default camera, disable the laptop camera from Device Manager.
This is assuming you have followed the User Manual instructions when connecting your computer to the monitor.
GingerV
Asteroid
10-3-2024 12:02 AM
in
I have already done all of that updates open close etc etc restart etc. the camera is not even showing in device manager even when it is pop up
Eddy_Ultra
Asteroid
10-3-2024 03:50 AM
in
I have the same issue. xa00f4244 no cameras are attached.
GingerV
Asteroid
10-5-2024 09:59 AM
in
Eddy has anyone provided you with help? I have not found a solution and am probably going to buy a webcam separately to use and just leave this built in closed as it is useless. I have tried everything to no avail. Please let me know if you find a solution.
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ddaniel51
Red Giant
10-4-2024 06:55 PM
in
I'm confused. Samsung says the model in your topic line "LS34C650TANXGO" does not have a camera.
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GingerV
Asteroid
10-4-2024 07:30 PM
in
https://www.samsung.com/us/computing/monitors/uhd-and-wqhd/34-viewfinity-s65vc-ultra-wqhd-100hz-amd-freesync-hdr10-curved-monitor-with-usb-c-speakers-and-built-in-camera-ls34c650vanxgo/
I am sorry they also have the TC that does not have the built in webcam, I have the one above.
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ddaniel51
Red Giant
10-5-2024 05:21 PM
in
Can you see a mouse or keyboard if you plug them into the monitor?
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GingerV
Asteroid
10-5-2024 07:22 PM
in
they are plugged into my pc
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ddaniel51
Red Giant
10-6-2024 12:29 AM
in
Try plugging one or the other into the monitor to see if the pc can still see it.
"Functional test using a version 3.0 or later USB cable of the USB path and built in hub in the monitor."
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GingerV
Asteroid
10-6-2024 10:25 AM
in
No it does not recognize the keyboard. The Service usb does work for thumb drive to perform updates, but the 3.0 usb just below does not recognize my keyboard when plugged in. when the keyboard is connected to pc it works or even to my external usb hub .
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ddaniel51
Red Giant
10-6-2024 12:29 PM
in
Ok, you have a communications problem with the USB system, not a camera problem.
Which cable are you using to connect the monitor USB ports and is the pc at minimum a version 3.0 USB?
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GingerV
Asteroid
10-6-2024 01:21 PM
in
the monitor is connected to my pc with hdmi cable and my pc is new:
https://www.amazon.com/gp/product/B0CXPNHHNW/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&th=1
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ddaniel51
Red Giant
10-6-2024 07:15 PM
in
Quite welcome.