Original topic:

Vertical bleeding inside Curved Monitor Screen

(Post creation time:  

07-4-2022 04:06 AM

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4327 Views

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userOLS7ERCnKc

Constellation

last edited

 

07-4-2022 04:19 AM

 

in

 

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My curved monitor is showing vertical scratches all across the screen. I am unable to see any content behind these flush marks or scratches. Seems like the display is bleeding.

The monitor is LC34F791WQ

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    Selected Answer

    S

    Samsung_Moderator

    Community Manager

    07-4-2022 07:16 PM

     

    in

     

    Hello! I understand how this can be frustrating with these lines on your monitor display. This issue would only be solved by service. Depending on your warranty you have a couple of options 

     

    - If your unit was recently purchased, you can check with your retailer on their return/exchange processes.

    - If you have an extended warranty you can reach out to them to have service set up. 

    - If you're within the one year warranty, you can Private message one of our moderators with your full model and serial number to have service setup

    - If you're OUT of warranty, you can use this link below to find a service center in your area. 

     

    https://www.samsung.com/us/support/service/locations/

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    U

    userOLS7ERCnKc

    Constellation

    07-5-2022 12:21 AM

     

    in

     

    Thank you for the quick response!

    I'll certainly check all the possibilities mentioned here.

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