Original topic:
Serious issues with new g80d
(Post creation time:
06-17-2024 03:53 PM
)
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userX7TR4zUx7J
Constellation
I bought 2 of these from best buy friday the 14th. For the whole day Saturday both screens kept displaying hundreds and squares in racing patterns across the screen regardless of the input signal hdmi/display port/wifi, I gave up and walked away.
Sunday ( fathers day ) the squares were less frequent, but both screens kept cycling back to the home screen and shutting off.
So far today there are no squares, and they are not cycling back to home on their own. However, now one screen keeps reverting to 1920x1080x60hz if it goes into sleep mode. and it will only work at 30hz in 4k. Looking through the property manager in windows ( fully patched with an nvidia rtx a2000 ), the screen is identifying itself as a g70b not a g80d.
The model codes on both screens come up as g80d.
Is anyone else running into these issues, or found a fix? I am guessing some people have since both my screens are problematic.
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Selected Answer
Samsung_Moderator
Community Manager
06-17-2024 09:27 PM
in
Hello! Thank you for reaching out! I would recommend to make sure that you are not trying to overclock the TV as most TV's if you try to go over specs can and will have issues such as this. I would recommend that if you are still having issues to get an exchange as you just recently purchased the TV's.
userX7TR4zUx7J
Constellation
06-20-2024 02:28 PM
in
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