Original topic:
OLED G9 Display Port and Jog Switch/Menu Issues
(Post creation time:
04-30-2024 07:03 PM
)
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N
nobigdealbro
Constellation
Just set up my new OLED G9 49" on my PC with a Geforce RTX 2060, encountered two issues immediately:
- Display Port does not work - it registers a signal but black screen
- Jog switch does not appear to be working correctly, especially left (source selection) and up (functional menus). As a result, I can't access the monitor's settings. I've tried power cycling.
Any advice would be appreciated before I initiate a return.
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Selected Answer
GaryB82
Galactic Samsung Care Ambassador
04-30-2024 07:35 PM
in
Sorry to hear your having this issue if the buttons won't function correctly and the display port won't display a picture I would suggest contacting support to see what they may be able to do before starting the return process
https://www.samsung.com/us/support/contact/