Original topic:

Neo G9 No Firmware Showing

(Post creation time:  

04-28-2023 09:54 PM

)

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M

mikebehr24

Constellation

last edited

 

04-28-2023 09:54 PM

 

in

 

Hi, 

When I try and go to the section to update firmware for my Neo G9 nothing comes up for my model number (LS49AG952NNXZA). 

https://www.samsung.com/us/support/downloads/?model=N0054074&modelCode=LS49AG952NNXZA

Can someone help if I'm just being dumb? 

 

Thanks

    •  

      Selected Answer

      S

      Samsung_Moderator

      Community Manager

      05-1-2023 08:30 PM

       

      in

       

      Hello! Thank you for reaching out! That's definitely strange it's not showing for you. As you can see below it is showing on my side so there may be just a server update is the reason it wasn't showing. 

       

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