An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!
My Samsung washer model# WF45T6000AW/A5 has a noise during the spin cycle. This machin is 1.5 years old. I've spoke with Samsung about it. We done diagnostics on it and they've even connected to my phone's camera so they could see and hear what is going on. They sent out this "certified" repair company 3 times, replaced the shocks. And have tested on the rinse and spin cycle and says it runs great. That guy (and my husband) must be dead, because it's still making the same noise. Samsung also helped me calibrate it, still making the noise.
Selected Answer
SamsungLarry
Community Manager
03-24-2021 01:01 PM
in
Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ If this does not help I recommend letting a service technician have a look. I will provide the service link here- https://www.samsung.com/us/support/service/ to proceed with out of warranty service.
You can also use any contact method listed below to reach us directly:
Facebook- https://www.facebook.com/samsungsupport/
Twitter- https://twitter.com/SamsungSupport/
Instagram- https://www.instagram.com/samsungsupport/
or
Private Message by selecting any moderator and clicking on the chat option with your full model and serial number, I would love to assist you further with this issue, if possible.
SamsungLarry
Community Manager
03-24-2021 01:02 PM
in
An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!
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FrustratedinIdaho
Asteroid
08-12-2023 05:30 PM
in
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FrustratedinIdaho
Asteroid
08-12-2023 09:09 PM
in
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FrustratedinIdaho
Asteroid
08-12-2023 11:27 PM
in
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FrustratedinIdaho
Asteroid
08-12-2023 11:39 PM
in
It's a long video, but if you go to about 4 min 35 secs you'll start hearing the noise, then at 10 min 45 secs, it's done spinning.
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