Original topic:

Washer made a loud bang

(Post creation time:  

01-5-2024 01:30 PM

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M

mchahn

Constellation

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01-5-2024 01:30 PM

 

in

 

I was doing a load of laundry and the washer made a load bang and smoke came out.  

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      S

      Samsung_Moderator

      Community Manager

      01-5-2024 09:09 PM

       

      in

       

      Hello there! We're so sorry to hear about this situation with your washer, and definitely understand the concerns. We have reached out to you via a private message to request some additional information. Please follow up with us there, as our community members will not be able to assist with this matter. We look forward to speaking with you. 

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    • N

      01-5-2024 07:25 PM

       

      in

       
      You will need it to get checked out and repair most likely the drum or what's spins came a bit lose best to get looked at before any bad happens

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      S

      Samsung_Moderator

      Community Manager

      01-5-2024 09:09 PM

       

      in

       

      Hello there! We're so sorry to hear about this situation with your washer, and definitely understand the concerns. We have reached out to you via a private message to request some additional information. Please follow up with us there, as our community members will not be able to assist with this matter. We look forward to speaking with you.