Original topic:
Washer lights up but doesn't start - error 9C2
(Post creation time:
08-8-2026 12:20 AM
)
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Members_oZhpnQl
Constellation
My Samsung wf45t6000aw washer lights up but after pressing and holding the start button, nothing happens. I have unplugged the power cable for 5 minutes multiple times to no avail. I have drained the emergency drain hose and have cleaned the filter. I have verified the door is closing securely and the child lock is not turned on. After running the diagnostics, I received error code 9C2.
Any assistance will be greatly appreciated!
Thank you!
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Selected Answer
Samsung_Moderator
Community Manager
08-12-2026 02:03 PM
in
Hello Members_oZhpnQl,
We absolutely understand your concern regarding the error code being displayed and from the information you've provided @kimberleigh is correct. From the specification sheet within our e-manual page.59, the voltage requirement is 120V. The voltage being 118V is causing the error code as the washer is detecting low voltage. Low voltage can affect the washer's performance, and we encourage you to contact an electrician as they can inspect the washer's connected outlet, test the voltage, check the circuit breaker, or even inspect the outlet wiring.
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kimberleigh
Red Giant
08-8-2026 01:45 AM
in
Members_oZhpnQl
Constellation
08-11-2026 10:47 PM
in
I have unplugged the washer multiple times and even left it unplugged for a whole day. I have also used a multimeter to check the voltage on the outlet which shows 118V.
0 likes
Samsung_Moderator
Community Manager
08-12-2026 02:03 PM
in
Hello Members_oZhpnQl,
We absolutely understand your concern regarding the error code being displayed and from the information you've provided @kimberleigh is correct. From the specification sheet within our e-manual page.59, the voltage requirement is 120V. The voltage being 118V is causing the error code as the washer is detecting low voltage. Low voltage can affect the washer's performance, and we encourage you to contact an electrician as they can inspect the washer's connected outlet, test the voltage, check the circuit breaker, or even inspect the outlet wiring.