Original topic:

Samsung Front Load Washer Stuck

(Post creation time:  

06-24-2024 03:17 AM

)

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T

texasfin

Constellation

last edited

 

06-24-2024 03:17 AM

 

in

 

Hello,

Yesterday my wife heard "something fall" in the laundry room. She checked it out and said everything was normal but smelt "smokey" scent in the room. She was running a full load in our Samsung front load washer (WF42H5000AW/A2-11). She stopped the cycle and unplugged. When I got home, I unloaded it, plugged it back in. No buttons would respond. Except the error button showed an odd code (pic 1). I contacted Samsung, who read code, kept telling me to unplug for 2 minutes, plug back in. Nothing. (Pic 2 & 3). 

Nothing I tried would restart the load.No combination of button-pushing, unplugging is helping. Some google searches make me think it is a circuit board. Perhaps the sound and smell of smoke indicates there's something else wrong that triggered it. How long or how much do I try to fix the issue before waving the white flag? 

Thanks,

texasfinPicture 1.jpgPicture 2.jpgPicture 3.jpg