Hello and thank you for reaching out to the Community regarding your clothing being wet after the specific cycle. We would like to ask if the laundry load is dry and are you loading 2-3 items at once to ensure the best results? If the answer is no, we recommend performing those steps mentioned and retrying the cycle.
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Samsung_Moderator
Community Manager
08-13-2024 05:17 PM
in
Hello and thank you for reaching out to the Community regarding your clothing being wet after the specific cycle. We would like to ask if the laundry load is dry and are you loading 2-3 items at once to ensure the best results? If the answer is no, we recommend performing those steps mentioned and retrying the cycle.
If the answer is yes, we'd advise you to extend the drying time by a minimum of 20 minutes, depending on the item type or load to assist with any moisture concerns. Additional further useful steps/ cycle information has been located and inserted below, we strongly recommend reviewing the e-manual link starting on page. 36- https://downloadcenter.samsung.com/content/UM/202401/20240129151014731/DC68-03784D-13_IB_DV5400_EN_231006.pdf
Samsung_Moderator
Community Manager
08-15-2024 02:00 PM
in
Please let us know if this was helpful.
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