Original topic:

Exercise start

(Post creation time:  

08-18-2026 12:15 PM

)

230 Views

M

montgota

Constellation

last edited

 

08-18-2026 12:15 PM

 

in

 

I can't figure out why when I select my specific exercise, the count down start button doesn't begin.  This after an update.  Seems locked on Pause/Resume?

    • S

      Samsung_Moderator

      Community Manager

      08-18-2026 07:31 PM

       

      in

       

      Hi @montgota thanks for reaching out to the Samsung Community. I understand how frustrating that must be, especially after an update when the countdown start button isn’t working as expected. I would love to assist further, but I do have a few questions. I know you said the button seems locked, does the pause/resume button work at all or is it frozen? 

       


      I have seen a similar issue and I will link you the article please let me know if this is also what you are experiencing.

       

       

      https://us.community.samsung.com/t5/Galaxy-Watch/new-update-removed-auto-start-of-exercise/m-p/3630609

       


      You can also try to submit an Error Report in the Members App:

       


      Open the Galaxy Wearable app on your phone or tablet.
      Tap Menu. This may appear as a circle in the bottom center of the screen or three horizontal lines on the left side.
      Tap More in the upper right. This looks like three vertical dots.
      Tap Settings, and then tap Contact us at the bottom. 
      Tap Error reports under Send feedback.
      From the list, select the wearable device you are having issues with to gather the data, and then tap Next. 
      Make sure Send system log data is checked, and then fill out the other required fields. 
      If you wish to include an additional attachment, you can tap the Attach icon which looks like a paper clip in the upper right corner. You can add a photo, screenshot, or voice recording.
      When you're ready, tap the send arrow in the upper right corner.

       


      Please again let me know if this is the same issue as the post above if not please give me a little more information about what is going on so we can futher assist.