Original topic:

[S26 Ultra] Cannot place calls using Google Gemini?

(Post creation time:  

09-10-2026 12:53 AM

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last edited

 

09-11-2026 04:59 PM

 

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I received my s26 ultra about two months ago. When I press the power button, the Google Gemini assistant activates and I would say call and the name of phone contact, and the message I get is Cannot place calls. Please use your phone's dialer or voice assistant.

 
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How do I get it to work. I've uninstalled Gemini I force stopped it, I cleared cache. Still not working.
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      trixie75

      Cosmic Ray

      09-10-2026 01:47 AM

       

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      Have you gone into settings and check the Accessibility app. Might be a setting you don't need turned on?

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      Robin621k

      Honored Contributor

      09-10-2026 02:04 AM

       

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      You need to say OK Google, pressing the power button wakes Gemini. Different things.

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      G

      09-16-2026 12:33 AM

       

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      I use Bixby + Gemini for all phone related stuff, with Bixby on voice and double volume press activations and Gemini on power button + swipe gestures.

      Hands free + Buttons is better than just hands free.o8cEQBALoq.pngVb30Y9uNPO.jpg

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      Robin621k

      Honored Contributor

      09-16-2026 12:51 AM

       

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      I have my buttons mapped to different things that are more important.

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      G

      09-16-2026 01:09 AM

       

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      I dont think thats what this post is asking😂 Its best to stay on topic of the post - "different things that are more important" isn't really related.

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      Popsicle20

      Supernova

      09-12-2026 11:58 AM

       

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      On my S23+, long pressing the side button automatically wakes the default assistant. It isn't necessary to say the wake phrase "hey Google" or "hi Bixby".

      I tried using the side button to tell Google to "call [contact name]" with my S23+ and was told that I need to change some settings in the Google Home app. I don't have Google Home and I don't use Google much anyway, so I can't be of much help to you with this.

      Bixby just says "ok, I'll call [contact name]" and makes the call. No fuss, no muss.

      I wonder if this is a problem with Gemini. I see other posts on this forum about Gemini not responding properly to "hey Google".
      1789213401423.jpg

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      09-15-2026 11:23 PM

       

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      I exclusively make calls with Gemini power button activation, I never even use the wake word for any tasks. Make sure these Gemini settings are on.

      Go to Gemini app > Settings > Personal Intelligence > Connected Apps > Turn on Phone.UjFWALP3bz.png2B8xOlv35t.pngIPVZNjoxfs.png

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