Original topic:

One UI 9 - Signal

(Post creation time:  

10-13-2026 08:15 PM

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last edited

 

10-13-2026 08:26 PM

 

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So frustrated. S26 ultra was just updated automatically to One UI 9.  I am now having signal problems. It is mostly no signal but when connects it says 4G (used to be on 5G). I have reset network settings, cleared cache, restart in safe mode, unselected choose cell provider automatically and chose my specific phone servicer, and so forth.  Works fine on wifi as long as I stay on wifi which is not possible.

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    AAbbott

    Honored Contributor

    10-13-2026 09:43 PM

     

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    Since the updates go through your carrier for tweaking before it gets to you, your best bet here would be to contact your carrier for guidance.  You can also put in an error report through the feedback link in the support tab of the Members app.

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    texn884

    Constellation

    10-14-2026 02:47 AM

     

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    My s23 ultra had the same issue. It's the phone. I had to finally get a new phone.
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    tj2009

    Halo

    10-14-2026 04:24 AM

     

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    Mine's only 3 months old and it's doing all this **bleep** and they won't replace it they said it's fine

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    10-14-2026 02:08 PM

     

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    Thank you. I just got this s26 ultra when it came out in Feb/March of this year so I hesistant to get another one. I am glad it worked for you though and thanks again!

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    tj2009

    Halo

    10-14-2026 12:23 AM

     

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    I'm having issues with that too it shows no bars on my s26 ultra then it shows one bar and then it's full bar and then it's 5G and then it's 4G and nothing will load it's blank I've tried hard reset I've tried restarting it I tried reset network settings nothing helps
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    tj2009

    Halo

    10-14-2026 12:39 AM

     

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    I'm through AT&t but my Samsung phone hasn't worked to last for updates they have released the problem I keep having a severe battery drain the phone keeps freezing the touch screen doesn't respond the brightness on the phone gets extremely dark I have it set as extra high brightness and it still gets really dark I can't see it out in the sun at all it says black and I have a new esim put in my phone they deleted it and redone it at the store and it still doesn't fix it still does the same thing they think it's something to do with Samsung's updates the last four updates they said they've been having issues as well with their customers coming in their complaining about the same problems that I'm having the phone won't work at all on cell data I airplane mode it and it works for about 5 seconds and then it stops working just can't get it to work it's frustrating I hope Samsung sees our comments and tried to fix this it's getting kind of ridiculous also the apps you tap on it it closes you out and goes to the home screen I lost a long paragraph I was typing to someone and I hit the send button it just sat there and didn't do anything and then boom It went to the home screen I literally can't even use the phone for the stuff that I need to use it for work it's very irritating I have to have a battery pack with me because the battery only lasts me about 3 hours and it's dead

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    10-14-2026 12:45 AM

     

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    Wow, you are having numerous problems. I am also going to post on various other sites to bring awareness to Samsung so something is done.
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    tj2009

    Halo

    10-14-2026 12:56 AM

     

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    Yeah nothing has been working on this phone it's very frustrating and like I said I paid $1,500 for it and it's just kind of useless Samsung will always delete my post when I post about my phone they must obviously don't want nobody to know about the problems it makes me very upset because I'm trying to make this aware so they can fix the issue and so people can have decent phones at work