Original topic:

[Galaxy S26 Ultra] Rear Camara Issues After One UI9 Update

(Post creation time:  

10-17-2026 02:57 AM

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userMyRuFOrf2S

Constellation

last edited

 

10-21-2026 01:36 PM

 

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Im I the only one having this issue with the rear camara on my S26 Ultra after ONE UI9 update?

 
Rear camara doesn't work on any app that I'm able to use the camara. 
 
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      Selected Answer

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      SamsungMod

      Community Manager

      10-20-2026 05:18 PM

       

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      Hello userMyRuFOrf2S, thank you for your feedback. We can certainly understand your frustrations and would be happy to assist. If you have completed all the troubleshooting in this link (http://www.samsung.com/us/support/troubleshoot/TSG10004628/), then please send us a message so we can have one of our certified technicians take a look at your device. You can private message any moderator by selecting and clicking on the chat option. When you send your message please provide the following information below: 

       

      Full Name:
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      We look forward to assisting you with getting this resolved. 

       

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      Slaboon85

      Constellation

      10-25-2026 08:26 AM

       

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      I sent a message at whatsapp and the response is reset factory settings.. if it can be the software, when can we expect a fix in this? I rather wait then do a reset after I just switched to a new phone... 

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      10-17-2026 03:45 AM

       

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      Wipe cache on the camera and other apps. Also, using Good guardias, app boost is great!
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      userMyRuFOrf2S

      Constellation

      10-17-2026 01:19 PM

       

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      I tried all of that. I even reset the settings on my phone and having been able to fix it. I did send Samsung an email with the issue to see what they say.
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      10-20-2026 05:06 AM

       

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      Any response?

       

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      usersRVzH2JQK3

      Constellation

      10-17-2026 11:11 AM

       

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      You're definitely not the only one having this issue after OneUI9 update. Clearing cache/app did nothing for me
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      usertawpJ6HIVh

      Constellation

      10-17-2026 05:29 PM

       

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      Having the same issue. Would love a fix 😭
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      10-20-2026 05:49 PM

       

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      I'm also thinking it was the latest One UI update... I did all the troubleshooting, cache/data wipes to no avail and then wound up taking my phone to a certified Samsung technician and they said I have 2 bad cameras out of the 5. They ordered the parts and they still haven't come in. I've never dropped my phone, never got wet, it's what 5 months old with camera issues? Yeah, not cool at all. I need it for work and once it's fixed and it still comes back with the same issue, I'm going to be **bleep**. It's bad enough my last galaxy s had battery issues after the 1st year and now the new s26 has this issue. I'm about to switch brands if this doesn't get fixed, ASAP. Samsung needs to figure it out and if it's the UI 9 update, they need to push a fix out like yesterday.

      Ps: is there any way to roll back the last oneUI9 update??

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      Bluusok168

      Constellation

      10-23-2026 07:44 AM

       

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      1000001148.jpg

       Intrued diagnostics and it confirmed that the rear camera : issue detected

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      Bluusok168

      Constellation

      10-23-2026 07:46 AM

       

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      Tried vlearin the camera cache, restart even wnet to safe mode but to no avail.

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