Feature Improvement Request: LockStar Contact Info Visibility After Restart

Dear Samsung Good Lock Development Team,

I want to share a suggestion about the LockStar feature on my Samsung Galaxy S24 Ultra.

I appreciate LockStar's ability to customize my lock screen, especially its options to adjust text size, color, and placement. I use these features to prominently display my name and email address so someone who finds my lost phone can easily contact me.

However, I've discovered a limitation that seems to undermine this important purpose.

When my phone restarts, whether intentionally or after the battery is depleted, my LockStar contact information doesn't appear until I unlock the device for the first time. If someone finds my phone and charges or restarts it, they may not see the information I've provided to help return it.

I understand that Samsung offers a separate Contact information feature under Lock screen and AOD. Unfortunately, that feature lacks LockStar's flexibility in text size, color, positioning, and multiline formatting.

My suggestion is that Samsung consider one of the following improvements:

1. Allow LockStar's customized contact information to remain visible immediately following a restart, before the first unlock, while maintaining the device's security protections.

2. Alternatively, enhance Samsung's native lock-screen Contact information feature to offer the same text customization options available through LockStar.

Ideally, users should be able to configure their contact information once and have it appear consistently before and after the first unlock, without duplicate messages.

This would be a valuable improvement for accessibility, usability, and lost-device recovery.

Thank you for considering this suggestion and for continuing to improve Samsung's customization features.

Sincerely,

Jerome Cherry
A Samsung Galaxy S24 Ultra User