Please elaborate with more detail than saying, "doesn't work". If you are asking for help, it's customary to state the actual problem (with screenshots, if warranted), the actual error message you are getting and what you were doing when the error occurred (opening the app, using the app?), along with any steps you took to troubleshoot. If it's not a simple settings issue that other users can help you with, you will have to put in an error report - in which case, you will also have to go into more detail for the engineers.
AAbbott
Honored Contributor
09-19-2026 02:34 PM
in
Please elaborate with more detail than saying, "doesn't work". If you are asking for help, it's customary to state the actual problem (with screenshots, if warranted), the actual error message you are getting and what you were doing when the error occurred (opening the app, using the app?), along with any steps you took to troubleshoot. If it's not a simple settings issue that other users can help you with, you will have to put in an error report - in which case, you will also have to go into more detail for the engineers.
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meself
Honored Contributor
09-19-2026 04:08 PM
in
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