Original topic:

Auto blocked calls??

(Post creation time:  

09-3-2026 05:47 AM

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K

last edited

 

09-3-2026 05:47 AM

 

in

 
Hello all!

My phone is automatically blocking numbers that I have previously declined calls for. I have not manually blocked these numbers and they are not currently on my block list. At first I thought it was just happening on my S23 Ultra. But I recently upgraded to the S26 Ultra and the numbers are still getting blocked. Any idea on how to reverse this? 
    • M

      meself

      Honored Contributor

      09-3-2026 05:54 AM

       

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      Do you use your carrier call filter app

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      louisowen2608

      Cosmic Ray

      09-3-2026 06:52 AM

       

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      Have you checked if your carrier’s specific spam app (like AT&T ActiveArmor, Verizon Call Filter, or T-Mobile Scam Shield) is running in the background?

      A lot of times, declining a call twice causes the carrier-level protection to auto-block the number on the network side, which won't show up on your actual phone’s block list. Might be worth checking your carrier account settings just in case!

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      K

      09-3-2026 07:05 AM

       

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      I don't use the Active Armor. I even disabled it on my phone. (Both phones). And it's so weird because it's auto declining saved contacts. I haven't been able to receive and answer a call from my dad in months. I've tried resetting the device (in all reset modes) and it's still happening.

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      W

      09-6-2026 05:42 AM

       

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      While I don't use Active Armor, I know in the T-Life app, there's a setting in the app, after digging through a couple of menus, that lets you block certain numbers, and they'll stay blocked even if the app is removed from the phone. (And I do know the list stays even through switching phones on the same carrier, since I've done that.)
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      sw07

      Constellation

      09-3-2026 07:59 AM

       

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      Maybe you have enabled direct voicemail and all your calls are directly recorded as voicemails?

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      K

      09-3-2026 08:13 AM

       

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      Nope. That's disabled as well. I can answer most calls, but there's a few saved contacts that immediately get declined and sent to voicemail.

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    • M

      MrGhoul

      Honored Contributor

      09-3-2026 10:57 AM

       

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      Take your phone into your carrier and explain what's going on.
      K

      09-3-2026 11:33 AM

       

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      Tried that too. Spoke with two different reps. They couldn't figure it out either. They were the ones who told me to try all the device resets. It's not the end of the world. 🤷🏾‍♀️ Just thought I'd try here to try and cover all bases.

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      PRM1954

      Asteroid

      09-3-2026 02:10 PM

       

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      Try a factory reset

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    • W

      09-6-2026 05:45 AM

       

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      In whatever contact app you're using, have any been individually set to "send to voicemail"?1788673600476.jpg

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