Original topic:

Screenshot Freezes Phone

(Post creation time:  

07-11-2026 09:17 AM

)

226 Views

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BMilla0530

Constellation

last edited

 

07-11-2026 09:17 AM

 

in

 
Hi. Anyone else having an issue with their S25 freezing after attempting to take a screenshot?

It only happens randomly and I get a toast pop up message at the bottom of the screen that states "This app doesnt allow screenshots" and then the sreen stops working. I have to forces a restart of the phone to get it to start working again. 
    • L

      LongHiker

      Galactic Samsung Care Ambassador

      07-11-2026 02:43 PM

       

      in

       

      @BMilla0530 Some apps, usually financial, don't allow screenshots for security reasons. If you have a work account or email on your device, the security provisioning of that account could be blocking screenshots.