Original topic:

Voicemail app missing

(Post creation time:  

04-29-2026 11:22 PM

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2180 Views

H

Hashford

Asteroid

last edited

 

04-29-2026 11:22 PM

 

in

 

Got an unlocked s22+. Ported everything over almost from my s10. No voicemail. Nowhere to be found. Had the Verizon visual voicemail(love it) on the unlocked s10. Use straighttalk as my carrier. They insist the app is there. It's not!! My friend got a s22 ultra and his ported over fine. Same cell service. Help please. All I can find in play store is Google voicemail which cost $$.

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    Selected Answer

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    Dan2023

    Honored Contributor

    04-30-2026 12:17 AM

     

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    It is my understanding that visual voicemail is a carrier-specific feature, so you must have a phone that has the carrier's CSC (Customer Service Software) for it to work. To check, for example, if with AT&T, when the phone is started, it briefly displays the AT&T logo.

    Regular voicemail, by default, can be accessed via the phone keypad by pressing and holding '1'. There is a reel-to-reel icon that denotes this option.

    Since Visual Voicemail and Voicemail are carrier features you should contact them for assistance. 1777508076744.jpg
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    Hashford

    Asteroid

    04-30-2026 02:30 PM

     

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    Samsung has their own visual voicemail I thought? On the ultra s22 it ported over just fine. Mine did not at all

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    Hashford

    Asteroid

    04-30-2026 02:31 PM

     

    in

     

    It's not a straight talk phone, i just use their setvice. Bought on Amazon unlocked.

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    Hashford

    Asteroid

    04-30-2026 02:32 PM

     

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    Trying to get visual voicemail.

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  • I

    04-29-2026 11:24 PM

     

    in

     
    Did you try to restart it?

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    Hashford

    Asteroid

    04-30-2026 02:26 PM

     

    in

     

    Multiple times. Took discard out, reinstalled.

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    meself

    Honored Contributor

    04-29-2026 11:47 PM

     

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    Visual voicemail or normal voicemail

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    Hashford

    Asteroid

    04-30-2026 02:26 PM

     

    in

     

    Visual voicemail

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    meself

    Honored Contributor

    04-30-2026 02:27 PM

     

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    Would need to contact your carrier

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    Hashford

    Asteroid

    04-30-2026 09:17 PM

     

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    I did. He insisted it was on the new phone. Kept telling him it wasn't till I gave up trying to get him to understand

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    Robin621k

    Honored Contributor

    04-29-2026 11:54 PM

     

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    What is the model code for your S22×? Does it end in a U or U1?
    If it is not there it is probably because it was previously on a network other than Verizon.

    If you can provide a screenshot of your software page and specifically the area where it says Software Service provider I can better help you.

    Carriers block this app to get you to download their voicemail apps. Verizon doesn't have one.
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    Hashford

    Asteroid

    04-30-2026 02:29 PM

     

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    17775592919497569437015425119624.jpg

     

    17775593093257707247594865309873.jpg

     

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    Robin621k

    Honored Contributor

    04-30-2026 04:02 PM

     

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    You need to remove the screenshot with you IMIE's.

    You don't have a factory unlocked phone, you have a carrier device as indicated by the U at the end of your model code.

    The 2nd screenshot doesn't show who the Service Provider is, it should look like the screenshot I am providing.1777564948048.jpg

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    Hashford

    Asteroid

    04-30-2026 09:19 PM

     

    in

     

    Carrier is Straight Talk.  Phonepurchased as unl9cked via amazon

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