Original topic:

Not receiving texts from some iphone users

(Post creation time:  

01-25-2025 03:48 AM

)

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brandon2424

Asteroid

last edited

 

01-25-2025 03:48 AM

 

in

 
Not receiving some texts from my some of my iPhone friends 
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      Selected Answer

      S

      Samsung_Moderator

      Community Manager

      01-25-2025 02:39 PM

       

      in

       

      Hey there! I can certainly understand needing your device to receive all messages that is sent to it! I found a few troubleshooting steps we can try!

       

      Check for airplane mode: Ensure airplane mode is disabled on your Android phone. 
      Verify signal strength: Make sure you have a strong cellular signal on your Android device. 
      Update messaging app: Check for and install any updates to your default messaging app. 
      Clear cache: Clear the cache of your messaging app on your Android phone. 
      Check for blocking: Verify that the iPhone number hasn't been blocked on your Android phone. 
      Reset network settings: Try resetting your network settings on your Android device. 
      Contact your carrier: Reach out to your mobile service provider to check for any network issues or potential configuration problems.

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    • B

      brandon2424

      Asteroid

      01-25-2025 04:08 AM

       

      in

       
      Any solutions
    • R

      Robin621k

      Honored Contributor

      01-25-2025 04:23 AM

       

      in

       
      What texting app are you using?
      Works much better with Google Messages.
    • M

      meself

      Honored Contributor

      01-25-2025 04:25 AM

       

      in

       
      Google messages seems to be less problem prone with iPhone

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      brandon2424

      Asteroid

      01-25-2025 04:29 AM

       

      in

       
      That doesn't seem to be working either...I've tried to switch between Samsung messenger and google

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      meself

      Honored Contributor

      01-25-2025 04:57 AM

       

      in

       
      Sometimes they don't play nice I think it's a issue that happens often but not sure of what causes it exactly and not fixed yet

      0 likes

      S

      Samsung_Moderator

      Community Manager

      01-25-2025 02:39 PM

       

      in

       

      Hey there! I can certainly understand needing your device to receive all messages that is sent to it! I found a few troubleshooting steps we can try!

       

      Check for airplane mode: Ensure airplane mode is disabled on your Android phone. 
      Verify signal strength: Make sure you have a strong cellular signal on your Android device. 
      Update messaging app: Check for and install any updates to your default messaging app. 
      Clear cache: Clear the cache of your messaging app on your Android phone. 
      Check for blocking: Verify that the iPhone number hasn't been blocked on your Android phone. 
      Reset network settings: Try resetting your network settings on your Android device. 
      Contact your carrier: Reach out to your mobile service provider to check for any network issues or potential configuration problems.

      0 likes