Original topic:
Factory unlocked
(Post creation time:
08-24-2026 11:09 PM
)
215 Views
C
catsnap55
Constellation
I have transferred my content and removed the Sim from old phone and placed it in my phone and it won't connect. Is there any thing I'm missing or forgetting to do?
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Pianodude58
Honored Contributor
08-24-2026 11:11 PM
in
Samsung_Moderator
Community Manager
08-25-2026 03:47 PM
in
Hello catsnap55, welcome to the Samsung Community! We are excited about the change to your new device and would like to help you with your set-up. To troubleshoot your device, I believe it would be best for you to look at the link here with troubleshooting steps on installing your sim card.
http://www.samsung.com/us/support/troubleshoot/TSG10001620/
Should you have any additional questions about your device or sim card after trying these steps, please feel free to relay them to us here. We hope that this will help and will look forward to your response!
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Sue1012
Constellation
09-22-2026 12:03 AM
in
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Samsung_Moderator
Community Manager
09-22-2026 07:44 PM
in
Hi Sue1012, welcome to the Samsung Community! While we are happy to have you here, the A265U is unfortunately not a Samsung device. Please contact FOXXD Support for further assistance.
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