Original topic:

Android auto not working after update

(Post creation time:  

12-28-2024 02:34 PM

)

6276 Views

M

MoJo1229

Asteroid

last edited

 

01-3-2025 02:18 PM

 

in

 

The recent update, December 2024, I cant use Android Auto, can't connect to my TV with HDMI cable.  Get it together Samsung.. 

    •  

      Selected Answer

      S

      Samsung_Moderator

      Community Manager

      01-4-2025 03:50 PM

       

      in

       

      Hey there! I can absolutely understand needing your device and it's features to work how it was designed to. Let's try a few steps to see if we can get this taken care of. 

       

      If it's giving you problems you can try to back your device up and do a factory data reset.

       

      Open Settings
      Tap General management
      Tap Reset
      Tap Factory data reset
      Review the information
      Tap Reset
      If prompted, enter your security lock credentials
      Tap Delete all to confirm
      If you have a Samsung account, enter your password to confirm

       

      The last thing I would suggest is having a certified technician take a look at the device if none of those steps seem to help!

       

      You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.

      This comment was created from this

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    • O

      Oxford

      Honored Contributor

      12-28-2024 02:48 PM

       

      in

       
      Have you tried clearing your cache?

      0 likes

    • I

      12-28-2024 06:34 PM

       

      in

       
      Works fine here.

      0 likes

    • R

      rehoboth

      Constellation

      12-28-2024 10:52 PM

       

      in

       
      Can't connect to Soar Shockbox.😊

      0 likes

    • S

      S22battery

      Constellation

      12-29-2024 04:41 AM

       

      in

       

      My battery draining quickly has been my issue.  At 30% the phone shuts off. Finally got to 100% but was stuck around 65% for the longest time.  Need that new 7.1 update. Turn off all the garbage apps. We don't want or need them. If we do we know what to click.  The battery drain for faster is not worth the less battery time. Fix the battery draining issue Samsung or you lose a customer forever.  Not happy battery issues after this update. 

      0 likes

      S

      Samsung_Moderator

      Community Manager

      01-4-2025 03:50 PM

       

      in

       

      Hey there! I can absolutely understand needing your device and it's features to work how it was designed to. Let's try a few steps to see if we can get this taken care of. 

       

      If it's giving you problems you can try to back your device up and do a factory data reset.

       

      Open Settings
      Tap General management
      Tap Reset
      Tap Factory data reset
      Review the information
      Tap Reset
      If prompted, enter your security lock credentials
      Tap Delete all to confirm
      If you have a Samsung account, enter your password to confirm

       

      The last thing I would suggest is having a certified technician take a look at the device if none of those steps seem to help!

       

      You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.

      0 likes

    • J

      JohnnyG_CA

      Constellation

      05-20-2025 06:08 PM

       

      in

       

      I tried accessing recovery mode by holding volume down & power button , but recovery mode did not appear.

      power off, Restart, Medical Info & Emergency Call appeared.  Would going to settings / Storage/ Modes and routines / then clearing cache work to help Android Auto connect again?

      0 likes