Original topic:

Wifi stops working

(Post creation time:  

10-3-2026 01:27 PM

)

227 Views

J

JessGemini

Constellation

last edited

 

10-3-2026 01:27 PM

 

in

 
Last month my wifi on my phone stopped working, it would intermittently disconnect. I uninstalled any new conflicting app, reset wifi settings and reset networks and Bluetooth. It fixed it for about a month and now it's doing it again. I went through all the settings again, reset, safe mode
 The Samsung members diagnosis doesn't see anything because when it's connected it's reporting as working. 

Thoughts on what it could be??
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      deedae

      Cosmic Ray

      10-4-2026 09:25 AM

       

      in

       
      Bad tower?

      0 likes

      J

      JessGemini

      Constellation

      10-4-2026 11:51 AM

       

      in

       
      Towers are OK. My husband has an S21 ultra and his is fine. I ran adb last night and found out it threw HAL errors, looks like I have faulty hardware

      0 likes

      S

      Samsung_Moderator

      Community Manager

      10-7-2026 04:26 PM

       

      in

       

      Hey JessGemini. We appreciate you bringing this concern to the community to draw attention to this matter. Since you have already performed standard troubleshooting steps like a network reset, testing in Safe Mode, and checking the Samsung Members App diagnostics. 

      If the issue persists across all networks, it might eventually need to be checked at an authorized service center, but before exploring any hardware repair options, I highly recommend submitting an error report through the Samsung Members app so our engineers can review these symptoms too.