‎Samsung Health not syncing for days

Q

QuickWhitt7

Asteroid

last edited

09-27-2025 06:56 PM

in

I have a Samsung Galaxy S21+, and I've noticed that the Samsung Health app has not been syncing my data with the cloud for a few days now. I've cleared the app cache and made sure that "Sync with Samsung Cloud" is enabled. I have no external devices like smartwatches and no other health apps. Is there a chance that support for the app is being discontinued on the S21+?

I haven't reset the app yet nor reinstalled it, but I will update this post when I do and tell you the results.

UPDATE 1: I've reset the app and it cleared all my data, now it won't sync my data at all because it keeps saying "No synced data".

UPDATE 2: It seems that the app is syncing my data now and all previously synced data has been restored.

Selected Answer
A
alamin753
Cosmic Ray
09-27-2025 06:25 AM

in

Galaxy S21
Support for Samsung Health is not discontinued on the S21+. After a reset, it may take time for data to resync. Make sure you’re logged in with the correct Samsung account and have stable internet. If the issue continues, please contact Samsung Support.
Q
QuickWhitt7
Asteroid
09-27-2025 04:49 PM

in

Galaxy S21
I will wait a couple more days before contacting Samsung Support, but it seems that when I reset the app it reset my health statistics (i.e., sleep records, weight, water tracking, etc.)
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R
realaud
Honored Contributor
09-26-2025 02:32 PM

in

Galaxy S21
Have you downloaded the most recent Health app update?
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Q
QuickWhitt7
Asteroid
09-26-2025 02:34 PM

in

Galaxy S21
I've got version 6.30.5.105 and there are no other updates coming through the Galaxy Store or Play Store. Hope this helps.
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realaud
Honored Contributor
09-26-2025 02:50 PM

in

Galaxy S21
Yes, that is the latest version.
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R
realaud
Honored Contributor
09-27-2025 12:28 PM

in

Galaxy S21
Go to the Health app settings and make sure that sync did not somehow get turned off.
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Q
QuickWhitt7
Asteroid
09-27-2025 04:47 PM

in

Galaxy S21
Sync was never turned off.
0 likes
S
Samsung_6BDMzoz
Constellation
10-1-2025 02:01 PM

in

Galaxy S21
I have the same issue. Samsung Galaxy A 56. Stable WIFI connection, sync on, right Samsung account
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U
userxJmAKZBwEW
Constellation
10-5-2025 12:09 PM

in

Galaxy S21
Hi. I'm having the same issue. What do u mean by "reset"? U mean uninstalled? I'm worried if I uninstall, it'll delete my unsynced data. Or is that stored as some other data file, and it'll be resynced with the previous successful run?
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U
userxJmAKZBwEW
Constellation
10-6-2025 02:09 AM

in

Galaxy S21
It's OK, don't worry about it. I appreciate the help. I admittedly wasted too much time trying to figure it out today, I'm sure I'll get over it lol
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R
realaud
Honored Contributor
10-6-2025 02:10 AM

in

Galaxy S21
What I'm saying is that clearing the app data had nothing to do with deleting the statistical data. The app data is ONLY the settings.
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userxJmAKZBwEW
Constellation
10-6-2025 02:15 AM

in

Galaxy S21
Yeah I know, I've done it before too for other apps, and I thought it's just the app settings too. And I was paranoid since I really didn't want to lose it. But as soon as I reopened it, all my records were gone, and the restored data only synced up to the last successful sync date. So the "clear data" certainly did something...
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Original topic:

Samsung Health not syncing for days

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