Original topic:

S21 Ultra (US) Software update in Morocco

(Post creation time:  

10-9-2024 08:02 AM

)

3259 Views

B

Bouzakri

Constellation

last edited

 

10-10-2024 01:09 PM

 

in

 

Hi everyone, 

My s21 ultra (USA) is stucked in android 13,
How can i upgrade it to android 14 ? I m in Morocco.
 
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      Selected Answer

      L

      LongHiker

      Galactic Samsung Care Ambassador

      10-9-2024 02:22 PM

       

      in

       

      @Bouzakri Does your model number end in "U" or "U1"? If it ends in "U" it is a carrier device. In Morocco you won't get a US carrier update.

    • S

      10-9-2024 08:43 AM

       

      in

       
      Stuck? Did you install a beta update for it in the past?

      0 likes

    • U

      10-9-2024 02:55 PM

       

      in

       
      Sammobile find latest firmware flash with odin. Back up everything first and expect a fresh start

      0 likes

    • V

      10-10-2024 12:46 AM

       

      in

       
      I notice people are having a lot of the same issues after updates. I haven't had any yet, but I've only had my galaxy s24 ultra since late July. It's my first Samsung phone. I hope that this doesn't become an issue for me in the future given the price of the phone.🧐

      0 likes