Original topic:

Phone mic not working

(Post creation time:  

05-12-2026 11:54 PM

)

881 Views

M

Members_s65VQ9T

Constellation

last edited

 

05-13-2026 07:25 PM

 

in

 

Hi there - my mic is working fine on every app but my "phone" app. No one can hear me at all on phone calls.

I've already tried rebooting a couple times and turning off Bluetooth. And my phone is fully updated software-wise.

Any ideas??

Thanks! 

  •  

    Selected Answer

    S

    Samsung_Moderator

    Community Manager

    05-13-2026 03:53 PM

     

    in

     

    Hello Members_s65VQ9T ,

    Thank you for reaching out to Community. I am sorry you are having these issues with your microphone on you device. There are few things that can be more frustrating.  There are a few troubleshooting steps for you to try that may help solve this issue. Please follow this link: http://www.samsung.com/us/support/troubleshoot/TSG10001652/  to get the steps outlined for you. I hope this helps.