Original topic:
Esim not detected when using banking apps
(Post creation time:
07-8-2024 06:03 PM
)
2323 Views
G
Gouthamram
Constellation
Esim not detected in most of the banking apps.is it related on our ui update?
Till now samsung is didn't care about users suffered eye irritation & head pain from old diaplay pwm issues...
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Selected Answer
Samsung_Moderator
Community Manager
07-21-2024 07:38 PM
in
Hello, welcome to the Community, and thanks for reaching out. I can see ow this can be an odd behavior! Since these are third-party applications, have you checked those for updates?
You can also try troubleshooting your mobile network connection with this handy guide: https://www.samsung.com/us/support/troubleshooting/TSG01212956/#:~:text=Reset%20network%20settings.&text=Open%20Settings%20and%20then%20tap,if%20you%20have%20one%20set.
In addition, you can try a factory reset (https://www.samsung.com/us/support/answer/ANS00062029/) after backing up everything you can (https://www.samsung.com/us/support/answer/ANS00060517/).
If the eSIM continues to behave like this, it would be best to not only contact the bank app developers, but also your carrier, as they manage your eSIM and service.
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