Original topic:

Can't update to UI 7

(Post creation time:  

05-23-2025 08:03 PM

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dom00q

Asteroid

last edited

 

05-23-2025 08:03 PM

 

in

 
When I go to software update it works it updates but it Updated to nothing it always says there is an update of 480 mbs someone please help.
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      GaryB82

      Galactic Samsung Care Ambassador

      05-23-2025 08:33 PM

       

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      Neither it would have displayed an update if one was available. It is advisable to contact your carrier, as the update is not being displayed, and carriers are rolling it out in stages, so they would have more information.

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      GaryB82

      Galactic Samsung Care Ambassador

      05-23-2025 08:14 PM

       

      in

       

      To ascertain if the update is detected, I recommend connecting your phone to a computer and running Smart Switch on both devices.  If the update is not detected, it is advisable to contact your carrier, as they are responsible for distributing the update.

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      GaryB82

      Galactic Samsung Care Ambassador

      05-23-2025 08:24 PM

       

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      Smart switch will check online if theres a updated available it's kinda a recovery tool by Samsung to restore, backup your device

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      dom00q

      Asteroid

      05-23-2025 08:29 PM

       

      in

       
      I connected it but it only shows "Backup" and "Restore" which one do I click?

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      GaryB82

      Galactic Samsung Care Ambassador

      05-23-2025 08:33 PM

       

      in

       

      Neither it would have displayed an update if one was available. It is advisable to contact your carrier, as the update is not being displayed, and carriers are rolling it out in stages, so they would have more information.

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