Original topic:
Camera white screen, settings won't keep
(Post creation time:
10-22-2026 11:43 PM
)
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T
TheSeniorAffilate
Constellation
Hello, a couple of weeks ago I started getting a white screen when I open my camera. I feel like I did all the steps. You know check the camera settings. With the apps I us to scan info I I uninstall, reinstall etc...I went and add "settings to keep" thr settings didn't keep. How to I get rid of the white screen? Yeah phone is old but im still up to date ....
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Selected Answer
Samsung_Moderator
Community Manager
10-23-2026 07:36 PM
in
Hi usereGrdqZ74B7,
We want to help get this resolved as quickly as possible. Please use the following link to access a helpful guide that outlines standard troubleshooting steps for your device: [http://www.samsung.com/us/support/troubleshoot/TSG10004628/]
If the troubleshooting steps do not resolve the issue, your device may require service. For your convenience, you can also find instructions on how to set up a service repair directly through that same link.
Please let us know if you have any questions or if you still need assistance after going through the guide!
TheSeniorAffilate
Constellation
10-23-2026 07:44 PM
in
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