Hi @userrwYFarnfsA, thank you for reaching out to the Samsung Community. We understand how important it is for everything to function smoothly, and we'd be happy to help.
At this time, we understand that you are experiencing low sound from your Buds. Is this happening when listening to music, during calls, or both? Have you checked the Buds for any dirt, debris, or physical damage? Have you checked for any available software updates? When did you first notice the issue? Have you tried any troubleshooting steps so far?
Please let us know the answers to these questions, along with any additional details about what you're experiencing, so we can better assist you.
Hey, userrwYFarnfsA. I just wanted to follow up to see if you still need assistance with your Galaxy Buds. If you do, please let us know whether you tried the suggestions above.
Samsung_Moderator
Community Manager
10-19-2026 06:35 PM
in
Hi @userrwYFarnfsA, thank you for reaching out to the Samsung Community. We understand how important it is for everything to function smoothly, and we'd be happy to help.
At this time, we understand that you are experiencing low sound from your Buds. Is this happening when listening to music, during calls, or both? Have you checked the Buds for any dirt, debris, or physical damage? Have you checked for any available software updates? When did you first notice the issue? Have you tried any troubleshooting steps so far?
Please let us know the answers to these questions, along with any additional details about what you're experiencing, so we can better assist you.
Samsung_Moderator
Community Manager
10-21-2026 09:41 PM
in
Hey, userrwYFarnfsA. I just wanted to follow up to see if you still need assistance with your Galaxy Buds. If you do, please let us know whether you tried the suggestions above.
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