Thank you for reaching out to the Samsung Community. We understand how important it is for everything to function correctly, and I'd be happy to help.
When you say it has stopped working, do you mean the
Buds are no longer charging, or are they not playing audio? Have you run diagnostics on the Buds? How long have you had them? Also, have you tried any troubleshooting steps besides cleaning the charging contacts?
Please let us know so we can better understand the issue and provide assistance.
userBFmjDXHaVU
Constellation
09-17-2026 07:45 AM
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Rupesh86
Halo
09-17-2026 01:44 PM
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userBFmjDXHaVU
Constellation
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Rupesh86
Halo
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SamsungMod
Community Manager
09-19-2026 09:11 PM
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Hi @Rupesh86,
Thank you for reaching out to the Samsung Community. We understand how important it is for everything to function correctly, and I'd be happy to help.
When you say it has stopped working, do you mean the
Buds are no longer charging, or are they not playing audio? Have you run diagnostics on the Buds? How long have you had them? Also, have you tried any troubleshooting steps besides cleaning the charging contacts?
Please let us know so we can better understand the issue and provide assistance.