Original topic:
Anc poor function on buds 3 pro
(Post creation time:
01-22-2025 10:28 PM
)
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userUwq7TSvIHt
Constellation
Just bought my buds 3 pro and after 1 day of use i want to destroy them wouldnot recoment anyone to buy them the anc is just not working or its really bad , ye it does block all the high sound noise but it wont block the low noise sound ( if someome on the bus has plastic bag you will hear the plastic bag sound like its ambiet mode ( no i tried every guide what to do how to fix it it wont work the quality is just bad compated to buds2)
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Selected Answer
Samsung_Moderator
Community Manager
01-22-2025 10:34 PM
in
Hello, Welcome to the Community. We understand how frustrating audio issues are when trying to use your Buds 3 Pro.
This link provides troubleshooting steps for audio concerns: https://www.samsung.com/us/support/troubleshooting/TSG01111323/
If you have completed all the troubleshooting, we also recommend submitting an error report to provide the data to Samsung: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692
You can have the earbuds evaluated by an authorized service center.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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kimberleigh
Red Giant
01-22-2025 10:33 PM
in
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