Original topic:

Warped / dimpled screen on two new Book 3 360s

(Post creation time:  

05-15-2023 05:57 PM

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N

nakadallah

Constellation

last edited

 

05-15-2023 05:57 PM

 

in

 

Just unboxed two Book 3 360s.  Both have warped / dimpled  / uneven screens around the edges.  I compared with my Apple MacBook Pro and Macbook, the screens for which are perfect.  Anyone else having the same issues? 

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      Selected Answer

      S

      Samsung_Moderator

      Community Manager

      05-25-2023 07:55 PM

       

      in

       

      Oh no! That's not good that you got two damaged devices. I would recommend since you recently purchased this to get an exchange to solve this issue.  If you would like to have service you can also send us a private message or call in at 1 (800) 726-7864 with your full model and serial number.

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