We bought ours in 2017 I think and I just was doing laundry and noticed a chunk of rust as well as rust drip-stains in the fabric softener dispenser. I have tried to make sure I leave the lid open after running loads of laundry in order to help it dry out and prevent mold/gunk from developing. A few weeks ago I noticed flakes of brown gunk appearing on my washed clothes and in the washer tub. I found videos of people dealing with a similar problem and how they disassembled the entire thing to clean it!! It really bums me out because now I have to inspect my clothes (especially the whites) for any debris so it won't stain!!! And now I have to worry about rust from the inside?? I'm afraid to use it at this point
userQdF1gGyfam
Constellation
09-13-2020 03:48 PM
in
Having SAME issue with rust. Our lid is corroding and falling apart. Unacceptable for a machine of this age and PRICE. I would love some resolution to this problem. Its ruining our clothes
userzhesdxo7zJ
Constellation
02-3-2021 02:29 AM
in
same here
userQdF1gGyfam
Constellation
09-13-2020 03:51 PM
in
Samsung Aquajet Washer Lid is rusting, corroding and literally falling apart. This has ruined several clothing items. What can be done?
userDXESpd51Q2
Constellation
09-16-2020 07:42 PM
in
Washing machine is rusting around the bleach tray & even the clamps that hold the top to the sides are rusting. The bleach tray is full of rust! Can see stains on the clothes. HELP!
SSuperman
Asteroid
09-16-2020 11:39 PM
in
0 likes
userHk7stpB6Rq
Constellation
09-26-2020 02:28 PM
in
I purchased a WA48H7400AW/A2 in 2016. It is rusting around the bleach filler and the door hinges. According to your online recall, this model is not covered under the Recall. I find this very disturbing since this is the same problem as under the Recall units.
mwsohn
Constellation
09-26-2020 07:30 PM
in
Can you have this washer serviced to correct this problem?
0 likes
userHk7stpB6Rq
Constellation
09-27-2020 05:47 AM
in
Probably, but why would I pay for such? Washers should never start rusting less than 5 years old. This is a design defect by Samsung. They should fix it! It is across multiple models .. thus the recall ... bad engineering from the start.
userWFQzo1a6pP
Constellation
10-10-2020 09:43 PM
in
Hello, the area near the soap dispenser on my top loader is rusting. I have never had a washer rust like this. This is not okay. Please let me know what my options are for repair! Thank you
userPX8cUAgi5e
Constellation
10-12-2020 03:51 AM
in
Purchased a new washer from in 2018 and it's now rusting. How can this expensive washer only last 2 years??
userPX8cUAgi5e
Constellation
10-13-2020 04:36 AM
in
Spoke with Samsung and was told this would be a chrged service call. They had a recall in 2016 for this issue and hen came out with new models that have the same issue. It's very disheartening that they're making a product with the same problem as before and now correcting it for customers.
SamsungPrince
Honored Contributor
10-13-2020 01:51 PM
in
Sorry to hear you're experiencing this. If you would like for us to research your particular symptom further then please send us the following information below via PM by selecting any moderator and clicking on the chat option and we can look into this for you.
user5QQiF2NDKZ
Constellation
10-19-2020 02:42 AM
in
We purchased our Samsung Washer / Dryer combo in NOV 2015. A year later there was the recall. We did not have the machine recalled as we do not do a lot of heavy loads, and just using the delicate cycle worked for us. However, this machine is now only 5 years old and is rusting around the top left hinge and the soap dispenser tray. Looks like a car from the Rusteze group at Disney. This is not acceptable as I have scene many other posts about rusting of these VERY expensive and premium washers. Can someone please let me know how to have this handle via a Samsung warranty fix. I am not paying for a repair on something that is only 5 years old and is supposed to be able to last 10 years.
userQC9N1YDbie
Asteroid
10-19-2020 09:29 PM
in
My washing machine is only 4 years old and i am getting rust on my clothes from the machine rusting out in the bleach tray and near the detergent tray.
I saw that you did a recall on some of the machines and i would like mine repaired or replaced as well. My serial #<HIDDEN>