Original topic:
Not getting verification texts after update
(Post creation time:
10-1-2024 10:21 PM
)
2837 Views
L
LamarJackson
Constellation
After the new security update,I am not getting verification texts from various websites that require verification to my phone. Any ideas how to fix?
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Selected Answer
Samsung_Moderator
Community Manager
10-6-2024 03:57 AM
in
Hey there! I can certainly understand the importance of getting these verification texts! The first thing I would suggest to do is to clear the cache of your device by following the below steps.
Two things that I would suggest are to back up your data and do a factory data reset in case something needs to be reset in the software and also reach out to your service provider just in case there are any further troubleshooting they may have for not receiving verification texts!
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