Questions

If you have any questions about new user experience or beta programs, let us know here!

Hello Samsung One UI Beta moderators and fellow Galaxy S23 Ultra beta participants. I am enrolled in the One UI 9 S23 Beta Program. My US-unlocked Galaxy S23 Ultra (SM-S918U1, CSC CHA) is currently running Android 17 / One UI 9 build S918U1UEU8ZZI8. I am looking for the original, unmodified Samsung-View Post

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Has anyone else experienced music player audio not working through Bluetooth on One UI 9.0 / Android 17 Beta while YouTube or other apps work normally? On my Galaxy S23 Ultra 1TB, disabling Sound Effects/Equalizer fixed the problem. I'm curious if anyone else has seen the same behavior.View Post

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10-29-2026 12:05 AM

Galaxy S23 Ultra 1TB US Unlocked. My JLab JBuds Air ANC show “Connected for calls and audio,” and media continues playing, but no sound is heard through the earbuds. This started after updating to One UI 9.0 Beta.View Post

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10-29-2026 12:03 AM

I registered my Galaxy S23 for the One UI 9 Beta Programme through Samsung Members. My registration remains stuck on "Processing join request" and I am unable to complete enrolment. Please investigate the beta-registration status associated with my Samsung account/device and, if necessary, reset or View Post

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I regularly work with PDFs and documents on my Galaxy phone, including product information, artwork, and packaging files. After a while, it becomes difficult to keep track of different versions of the same document. For example, I may have an original PDF, a revised version, and a final version saveView Post

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Después de esta experiencia, estoy pensando seriamente no volver a inscribirme en una beta. Entiendo que pueden existir errores, pero no me parece normal quedar prácticamente estancado sin poder actualizar el equipo . Cuando una beta termina afectando durante meses algo tan básico como recibir actuaView Post

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09-23-2026 09:55 AM

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sameen

09-18-2026 07:10 AM

in  Questions

Battery drainage after updating to One UI 9 Beta 2 on Galaxy S23 Ultra. It's so bad that I have to charge my phone 3 times a day.View Post

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One ui 9 Beta Join Request Stuck on Processing Hello Beta Moderator, I tried to join the One UI 9 Beta program, but my join request has been stuck on “Processing” for a long time and has not changed to “Joined/Participating.” Could you please check my beta enrollment status and help me complete the View Post

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My Galaxy S23 Ultra (SM-S918U1) has been stuck on “Processing join request” for the One UI 9 Beta for several days now. Can't withdraw either. I have already restarted the phone, cleared Samsung Members cache/data etc. I messaged @USBetaModerator3 but haven't heard back. Could someone please assist?View Post

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After the latest beta update, RCS no longer works. "Not Supported" "your device does not meet the security requirements"View Post

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I’m experiencing a serious cellular connectivity issue on my Samsung Galaxy S23 Ultra (SM-S9180), and I would like to know if anyone else has encountered the same problem. The issue appeared shortly after installing the latest software update. Device information Model: Samsung Galaxy S23 Ultra ModelView Post

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on

10-7-2026 08:01 AM

When can I joinView Post

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09-14-2026 06:57 PM

Funcionando y descargandoView Post

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09-17-2026 09:17 AM

Hi, I haven't received update on my S23 Plus since April. I have beta 8.5, can someone help me plis? Galaxy S23+ SM-S916U1. One UI 8.5 beta and Android 16. Compilation S916U1UEU7ZDP. Security patch of April 5, 2026. I have already withdrawn from the beta program and restarted my phone, but it still View Post

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user5pyjonwfMW

09-13-2026 08:24 PM

in  Questions

I'm a big fan of bixby. Will the S23 series be getting upgrades to bixby in one ui 9?View Post

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Jimmyjes

09-12-2026 04:29 PM

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My members app has been processing joining the beta test for a week now and when I click join beta it immediately says Please again later. I have restarted my phone and cleared the cache and data for the members app and it still says that it's processing.. What's going on?View Post

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I signed up the the One UI 9 beta release a while ago, but it's still showing that it's processing join request. I have gone through all of the steps, but nothing has changed. Any other tips? Thanks!View Post

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09-10-2026 01:36 PM

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gyhk

09-8-2026 01:56 PM

in  Questions

Will there be a good lock app to edit the upload down animation for the notification panel and quick panel. I just thought it would be a good idea.View Post

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Anybody else stuck here or actually updated to 9.0?View Post

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09-8-2026 10:02 PM

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pratibha

09-4-2026 11:07 AM

in  Questions

I sent a request but its been stuck on processing for an entire day, could someone help me with this? Thanks!View Post

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