S pen

(Topic created on:  

19/11/2025 09:08 PM

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donutjam

Journeyman

last edited

 

19/11/2025 09:08 PM

I brought a Samsung galaxy s22 ultra it wasn't working properly so I took it to a swap phone shop in Enfield and they brought it of me and my other phone with some cash on top and gave me a samsung galaxy note 20 ultra and its saying that the s pen isn't connected is there any thing I can do to fix it 





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      donutjam

      Journeyman

      last edited

       

      19/11/2025 09:09 PM

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      lminvti

      Samsung Members Star ★

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      20/11/2025 08:35 AM

      Might be the S pen battery issue, have you tried to reset the S pen settings?
      Settings > advanced features > s pen > 3 dots in the top corner > reset s pen.

      If you did try bring back to shop to replace to other devices or replace new S pen, as I've seen these ones with older devices where the S pen battery gets till the point where its connects for minute or so and it no longer works so it needs a new S pen due to worn battery.
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      donutjam

      Journeyman

      20/11/2025 08:22 PM

      Can I not buy a s pen myself or does it have to be a phone shop visit

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