Cannot adjust sub-woofer volume
(Topic created on:
5/12/2021 05:16 PM
)
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CorrsTJ
Student
last edited
5/12/2021 05:16 PM
I have had two soundbars, a Q700A, and most recently a Q800A.
In each case, I cannot adjust the woofer level up or down, and it sticks at zero.
I follow the instructions, press the 'Woofer' button on the remote, and then use the 'Up' & 'Down' buttons. The 'SW' volume appears on the soundbar, but I cannot adjust it.
I returned the Q700A, and it looks like I will need to do the same for the Q800A. Is there some kind of special way of adjusting the sub-woofer level? I have tried Samsung support, and nothing they have suggested has worked.
xSteveuk
GrandMaster
last edited
5/12/2021 06:54 PM
This page maybe helpful
Subwoofer sound is low
https://www.samsung.com/us/support/troubleshooting/TSG01109875/
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CorrsTJ
Student
5/12/2021 09:33 PM
I've been through all those points, and it is point 3 that is the precise issue I am having.
I can adjust other values, such as treble & bass, but you cannot adjust the sub-woofer level.
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Eric7777
First Poster
last edited
29/12/2021 04:05 PM
I had same issue. Press and hold the woofer button for 2 seconds. It will display “0” which is the default setting. Then push up from the bottom of the woofer button (it’s sort of like a joystick, it can go up and down) each time you push up the number increases by 1. Hope this helps.
Gary Butler
First Poster
29/06/2023 01:17 PM
Having just purchased a Soundbar, I couldn’t adjust the volume on either the soundbar or the subwoofer using the remote. Thankfully, your reply solved the problem. Hopefully, in future Samsung might include better instructions.
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Ortega_004
First Poster
12/01/2025 04:53 PM
You’re a legend. 🫡
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Snuffy56
First Poster
14/09/2026 02:18 PM
Where is the wider button?
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Members_LkGIyaL
First Poster
last edited
25/06/2022 06:38 PM
Thank you. This worked. First time I've seen a remote button set to adjust in this joystick like way.
bigfella123
First Poster
last edited
30/12/2023 10:46 AM
Snuffy56
First Poster
last edited
14/09/2026 03:16 PM
Is the sub woofer button on the TV, soundbar or somewhere on the sub woofer?
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