SmartTag2 Android Version Conflict
(Topic created on:
5/01/2025 08:06 PM
)
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sctr199
Apprentice
last edited
5/01/2025 08:06 PM
Happy New Year, all,
Just purchased Smarttag2, downloaded the Smart Things App, then tried to add the tag. Got error message saying requires Android 9 or higher version. My phone has Android 12. Happened on 2 different phones with Android 12.
I have never used any kind of tracker before.
Any ideas?
Thanks.
Solution
lminvti
Samsung Members Star ★
last edited
5/01/2025 08:34 PM
May I ask what phones you are using? As it's compatible with samsung devices only.
sctr199
Apprentice
5/01/2025 08:34 PM
Sorry, accidently labeled as solved.
Is Consumer Cellular Z7540 is my primary.
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lminvti
Samsung Members Star ★
5/01/2025 08:35 PM
sctr199
Apprentice
5/01/2025 08:38 PM
Sounds logical. Will try and connect it to my Tablet and see what happens.
Really appreciated, thanks.
Solution
sctr199
Apprentice
last edited
5/01/2025 08:38 PM
Sounds logical. Will try and connect it to my Tablet and see what happens.
Really appreciated, thanks.
0 likes