title:

My Tablet has problems :-(

(Post creation time:  

Saturday, November 27th, 2021 01:31 PM

)

655 Views

I

Ianezi35489ph

Active Level 3

last edited

 

Saturday, November 27th, 2021 01:31 PM

 

in

 
I am facing problems on my tablet after upgrades (will movies or pictures later):
1. The tablet autostart programs/apps without touching
2. Touching the screen using thumb doesn't work well
3. Tablet keyboard, types on its own on a notepad (will post movie later)
Note: the tablet upgraded on a slow network (Globe) since it upgrade when I was in Southern Leyte (St. Bernard). It took me two (2) days to upgrade mostly around 1:00 AM - 5:00 AM after that problems emerged
  • I

    Ianezi35489ph

    Active Level 3

    Saturday, November 27th, 2021 01:34 PM

     

    in

     
    The keyboard types on its ownVideoCapture_20211127-213338_2216_1637968320.jpgVideoCapture_20211127-213341_2217_1637968320.jpgVideoCapture_20211127-213333_2214_1637968320.jpgVideoCapture_20211127-213336_2215_1637968320.jpg

    0 likes

  • I

    Ianezi35489ph

    Active Level 3

    Saturday, November 27th, 2021 01:37 PM

     

    in

     
    Keyboard typing on its ownVideoCapture_20211127-213336_2215_1637968320.jpgVideoCapture_20211127-213338_2216_1637968320.jpgVideoCapture_20211127-213333_2214_1637968320.jpgVideoCapture_20211127-213341_2217_1637968320.jpg

    0 likes

  • B

    Saturday, November 27th, 2021 01:49 PM

     

    in

     
    Sorry to hear, try contacting the Samsung Customer Care and also if you can bring it to your nearest Samsung Service Center.

    0 likes

    I

    Ianezi35489ph

    Active Level 3

    Saturday, November 27th, 2021 11:59 PM

     

    in

     
    Might require a JTAG flashing 😌😌 it might be expensive

    0 likes

    I

    Ianezi35489ph

    Active Level 3

    Sunday, November 28th, 2021 12:21 AM

     

    in

     
    I think Samsung is secretly repairing my tablet by remotely

    0 likes

    B

    butete

    Expert Level 5

    Sunday, November 28th, 2021 12:23 AM

     

    in

     
    ah you did the remote diagnostics

    0 likes

  • S

    SamsungRightCare

    Community Manager

    Sunday, November 28th, 2021 12:42 AM

     

    in

     

    Hey there! Amazing day! Please give us a call via our toll-free hotlines:

    MOBILE: #GALAXY [#425299]
    (02) 8-422-2177 [Standard Landline]
    Available 24/7

    LANDLINE: PLDT Toll-free: 1-800-10-726-7864
    Globe Toll-Free: 1-800-8-726-7864
    Standard Landline : (02)8-422-2111
    Daily (8:00 AM to 8:00 PM)

    LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

    Hope to have your concern be solved soonest. Keep safe and have a blessed Sunday. 😊

    0 likes

    I

    Ianezi35489ph

    Active Level 3

    Sunday, November 28th, 2021 01:39 AM

     

    in

     
    If the tablet is not connected to the internet the problem reappear

    0 likes

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