title:
S21 Ultra Main Camera Issue
(Post creation time:
Friday, May 12th, 2023 12:56 AM
)
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KyleKyle
Active Level 6
Friday, May 12th, 2023 01:49 AM
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Dikhalz
Active Level 1
Friday, May 12th, 2023 03:28 AM
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TeamGalaxyDD
Moderator
Friday, May 12th, 2023 03:03 AM
in
Hey Dikhalz,
Likely. If you've already done the basics (restarting the app, clearing its cache, wiping your cache partition) then you might want to get your device checked at a Samsung Service Center.
Dikhalz
Active Level 1
Friday, May 12th, 2023 03:29 AM
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TeamGalaxyRene
Moderator
Friday, May 12th, 2023 04:23 AM
in
Hello Dikhalz,
We are sorry to hear about your experience with your Samsung Galaxy S21 Ultra having focus issue with the camera.
Similar to our dear Samsung members' replies, we highly recommend bringing your device to the nearest Samsung authorized service center in your area. Rest assured that your device will undergo an assessment to pinpoint the root cause of the issue. Then, they may guide you and offer solutions to restore it.
https://www.samsung.com/ph/support/service-center/
or your can book an appointment with the Samsung Members app as follows:
Support > Book an appointment to set one.
Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
Dikhalz
Active Level 1
Friday, May 12th, 2023 05:20 AM
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