‎S21 Ultra Camera Heating Problem | Samsung SEAO Community

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albertdilao

Active Level 2

last edited

Tuesday, March 2nd, 2021 02:28 PM

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Does anyone here have the same problem with their camera for s21 ultra wherein it cannot be use due to high temp? Is this a problem with the device itself coz I've read on other forums that this requires unit replacement.

Just use my camera in taking pictures for about 30mins

Bought my s21 ultra during the pre order event

So much for a flagship phone which boast its camera as long as it doesn't get hot, with its biggest issue is regarding temperature too high while using that freakin camera!!!...say what?!

Thanks in advance!!!

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albertdilao
Active Level 2
Tuesday, March 2nd, 2021 02:21 PM

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Galaxy S
error message
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RawAndReal
Active Level 10
Tuesday, March 2nd, 2021 02:23 PM

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Galaxy S
I saw some community posts regarding the same issue. i suppose you're at the latest software version, AUB9?
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albertdilao
Active Level 2
Tuesday, March 2nd, 2021 10:50 PM

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Galaxy S
yup, they told me to clear the camera cache, isn't that funny
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RawAndReal
Active Level 10
Tuesday, March 2nd, 2021 11:17 PM

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Galaxy S
yeah, sorry to hear that man. any chance you mentioned about it being an issue in most Samsung forums? if it's past 7 days, I don't think they'd replace it. did you purchase the Samsung Care+ package?
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albertdilao
Active Level 2
Tuesday, March 2nd, 2021 11:22 PM

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Galaxy S
I tried video recording and it took only 18 mins to heat up and cannot use the camera...**bleep**...should've stick to iphone
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Magnaguard
Active Level 9
Wednesday, March 3rd, 2021 09:59 AM

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Galaxy S
Maybe try removing your phone case since some cases prevent heat from dissipating efficiently. That, or a use a case that let's heat out from the back.
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SaiChaotic
Active Level 6
Friday, March 5th, 2021 06:25 AM

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Galaxy S
I don't have a case on and I got this warning while in a video conference
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SaiChaotic
Active Level 6
Friday, March 5th, 2021 06:25 AM

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Galaxy S
I got a phone is too hot warning while in a Microsoft teams meeting, the camera shut off after 30-40mins. This was supposed to be ultra, other phones could go through 2 hours of meeting without a problem.
SAMSUNG THIS IS VERY DISAPPOINTING. FIX THIS.

We deserve the flagship that we bought
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albertdilao
Active Level 2
Friday, March 5th, 2021 06:45 AM

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Galaxy S
yup, i definitely agree with you, they boast the feature of the camera, but hell how you gonna use something that shuts down if it overheats in just minutes of use...so much for video calling and recording...
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Magnaguard
Active Level 9
Friday, March 5th, 2021 08:59 AM

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Galaxy S
Just out of curiosity, are you using the exynos variant?
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albertdilao
Active Level 2
Friday, March 5th, 2021 09:36 AM

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Galaxy S
yup only exynos variant is available in my country
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Magnaguard
Active Level 9
Friday, March 5th, 2021 03:45 PM

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Galaxy S
Yeah, exynos variants are known for heating problems as well as thermal throttling.
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title:

S21 Ultra Camera Heating Problem

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