Samsung SEAO Community

title:

Fingerprint Scanner

(Post creation time:  

Sunday, August 23rd, 2026 07:17 AM

)

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H

Harveye

Active Level 1

last edited

 

Sunday, August 23rd, 2026 07:17 AM

 

in

 
Support

The fingerprint scanner of my A16 phone was still working Friday but yesterday it now  cannot read my fingerprint. I tried restarting and it was still not working. It won't get me even access the fingerprint option to delete and re-add.I came to a conclusion that maybe it is because of the software update?

    • A

      Ate_Shie

      Active Level 10

      Sunday, August 23rd, 2026 12:35 PM

       

      in

       
      Support
      If there's no other option for you to recover your fingerprint with your phone it is best to have it checked only by the professional technicians just make sure it is from the official Samsung Service Centers. Hope this helps ☺️🙏

      0 likes

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