title:

Volte problem

(Post creation time:  

Tuesday, September 21st, 2021 07:43 AM

)

709 Views

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BryanDeslate

Active Level 1

last edited

 

Tuesday, September 21st, 2021 07:43 AM

 

in

 
My samsung M51 has a problem on Volte. It is no showing even it is turned on.
    • R

      rg_x

      Expert Level 1

      Tuesday, September 21st, 2021 09:23 AM

       

      in

       
      Volte will activate only if you are a postpaid subscriber, if you're on prepaid, its impossible.. maybe in the far future, smart and globe will let its prepaid subscribers to use their volte network.

      Ps. Dito supports volte btw, you just need a Dito compatible phone, Dito coverage in your area and Dito sim.
      B

      BryanDeslate

      Active Level 1

      Tuesday, September 21st, 2021 09:34 AM

       

      in

       
      Thank you so much.
    • S

      SamsungRightCare

      Community Manager

      Wednesday, September 22nd, 2021 12:55 AM

       

      in

       

      Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).

      As for your concern, VoLTE are mostly available here in PH for postpaid subscribers. You may check on the websites of each Telcos regarding their VoLTE offers.

      https://smart.com.ph/Pages/VoLTE-VoWiFi

      https://www.globe.com.ph/postpaid/volte-vowifi.html#gref

      https://dito.ph/VoLTE-page.html

      Hope to have helped you! Stay safe and enjoy the rest of the week. 😀

      B

      BryanDeslate

      Active Level 1

      Wednesday, September 22nd, 2021 11:20 AM

       

      in

       
      Thank you so much.

      0 likes

      R

      ritzG

      Beginner Level 2

      Wednesday, October 6th, 2021 10:22 PM

       

      in

       
      Hello! My phone is A02s and just before the software upgrade i can use VoLTE. Now i cant though it is On when i checked in mobile network settings. I am a postpaid user. I got a brand new phone for a family member. It is A22 5G and it has the same issue. Its prompting to use google duos. I am frustrated. Pls helpScreenshot_20211007-061903_Call settings.jpg

      0 likes

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