title:

Volte

(Post creation time:  

Thursday, May 27th, 2021 01:48 PM

)

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C

colossus11

Active Level 2

last edited

 

Thursday, May 27th, 2021 01:48 PM

 

in

 
Hi, volte seems to be not working with my phone. S10+, volte is enabled. However im only seeing Lte.
Any tips on how to make it work? 
    • ク

      クリスニール

      Active Level 6

      Thursday, May 27th, 2021 11:13 PM

       

      in

       
      Hi colossus11, as far as i know, your network provider and location must be volte supported to make it work on your device.
      C

      colossus11

      Active Level 2

      Friday, May 28th, 2021 04:54 AM

       

      in

       
      both are supported location and network provider.
    • T

      Friday, May 28th, 2021 02:06 AM

       

      in

       

      Hey there! Amazing day! As with your concern, here are links to check out regarding the VoLTE offers from both networks here in PH that offers such:

      SMART

      https://smart.com.ph/Pages/VoLTE-VoWiFi

      GLOBE

      https://smart.com.ph/Pages/VoLTE-VoWiFi

       

      And as per both networks, such services are mostly offered to their POSTPAID SUBSCRIBERS, and SELECT PREPAID SUBSCRIBERS (SMART & TNT). Still, you may want to check out the links and reach out to your network carrier as well for more details on VoLTE.

       

      Hope this helps you. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

    • J

      jamesrred

      Expert Level 1

      Friday, May 28th, 2021 04:49 AM

       

      in

       
      In my case, VoLTE only activates if I'm on an area which has 4G+ (LTE+ in your case). Did you buy your smartphone here in the Philippines? US Samsung phones usually displays LTE/+ while here in Asia, it's 4G/+. Some bands aren't compatible here in our country if bought internationally, this MAY be a reason. If not, maybe your area's signal isn't that great that's why it isn't appearing. Also, make sure that VoLTE is enabled in the settings. Contact your Service Provider for more info about your area's signal.
      C

      colossus11

      Active Level 2

      Friday, May 28th, 2021 04:58 AM

       

      in

       
      mine is a snapdragon variant (US) that my be the reason, since per checking my location and network provider support VoLte. its also enabled in settings. will also check on my service provider for confirmation. thanks!

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