‎Secure Folder forgot password | Samsung SEAO Community

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Maengelista

Beginner Level 2

last edited

Wednesday, December 22nd, 2021 10:40 PM

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Hi, does anyone knows how to recover Secure Folder? Mine does not have "Forgot Password" option when I try to login. TIA

B
butete
Expert Level 5
Thursday, December 23rd, 2021 03:20 AM

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aw, off and on lang feature secure folder, considered lost na content moving forward rule of thumb do not forget the password

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SamsungRightCare
Community Manager
Thursday, December 23rd, 2021 06:47 AM

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Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

Restore Secure Folder data

Open the menu [︙] → Tap Backup and restore → Tap Restore.

Select the items you want to restore. If multiple devices use the same Samsung account for Secure Folder data backup, multiple backups are listed. Only one backup data exists per device..

Tap Restore now.

Hope to have helped you. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Stay safe and have a nice day ahead!
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Anonymous User
Beginner Level 1
Thursday, December 30th, 2021 06:07 AM

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I don't know how to recover one, but you can set up any lock with a reset option via your Samsung account. This won't add the account's data to the Secure Folder user.

Just turn on this switch when changing passwords:
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missivo
Beginner Level 2
Tuesday, January 11th, 2022 07:32 PM

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I cant also log into my secure folder ..it says forgot pw then that i need to log into my samsung account which i did and i dont know what to do next
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Secure Folder forgot password

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