Sorry to hear that, about your experience with the recent updates on your Samsung Galaxy A03 having issues with auto-rotation not working and we apologize for the inconvenience it caused you.
Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1.Go toSettings> Software update.
Step 2.Tap on Download and install.
Step 3.Follow the on-screen instructions.
Step 4.Reset your device.
Submit an error report through Samsung Members app as follows:
Step 1.Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Sadly until now the rotation button still not working also i forgot when update my samsung a03 into android 13 there is something bug like didnt touch the screen..
Khaled75
Expert Level 5
Tuesday, January 24th, 2023 01:41 PM
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kyuma
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kyuma
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Khaled75
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butete
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butete
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Tuesday, January 24th, 2023 11:27 PM
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https://youtu.be/ZQtjLSXvL0k
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kyuma
Active Level 1
Tuesday, January 24th, 2023 11:52 PM
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butete
Expert Level 5
Wednesday, January 25th, 2023 12:50 AM
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TeamGalaxyRene
Moderator
Wednesday, January 25th, 2023 03:15 AM
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Hello kyuma,
Sorry to hear that, about your experience with the recent updates on your Samsung Galaxy A03 having issues with auto-rotation not working and we apologize for the inconvenience it caused you.
Submit an error report through Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Settings/System".
Step 4. Describe the problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
For more assistance and guidance, you may contact us on our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
kyuma
Active Level 1
Friday, February 10th, 2023 07:39 AM
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kyuma
Active Level 1
Friday, February 10th, 2023 07:41 AM
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